This Privacy Policy describes how Emerald AI, Inc. and its subsidiaries and affiliates (collectively, “Emerald AI,” “we,” “our,” or “us”) handle personal information about you. It applies to personal information we collect through our website at emeraldai.co and its subdomains, and through the related ways you may interact with us, for example, when you subscribe to a newsletter or other communications, register for or attend an event, apply for a role with us, or otherwise correspond or do business with us or your employer (together, our “Services”). Your use of our website is also governed by our Terms and Conditions at emeraldai.co/terms.
In this Privacy Policy, “personal information” means information that identifies you, or that could reasonably be linked to you, whether on its own or together with other information.
We collect personal information in three main ways: information you give us, information we receive from others, and information we gather automatically when you use our website.
Information you give us. You may share personal information with us directly, for instance, when you fill out a contact or inquiry form, sign up for our communications, register for an event, submit a job application, or communicate with us in the course of a business relationship. Depending on how you interact with us, this can include your name, contact details (such as email address, phone number, or mailing address), your employer, job title, and professional role, the content of your messages and any preferences you express, and, if you apply for a role, your resume and the information in your application. If you register for or attend an event, we may collect details you choose to give us to accommodate you, such as dietary or accessibility requirements. If you apply for a role, you may also choose to provide demographic information (such as race, ethnicity, gender, disability, or veteran status) on a voluntary basis. We treat that accommodation and demographic information as sensitive, collect it only for the purpose you provide it, rely on your consent or another lawful basis where the law requires one, and keep any voluntary demographic information only in de-identified or aggregated form for equal-opportunity reporting. If you choose not to give us information we ask for, we may not be able to respond to you, register you for an event, or evaluate your application.
Information we receive from others. We may also learn things about you from sources other than you, including your employer or colleagues, organizations we deal with, our service providers and professional advisors, recruiters, event and conference organizers, industry groups, government agencies and regulators, and publicly available sources such as professional networking sites and public records.
Information we collect automatically. When you visit our website, we and our providers automatically collect certain technical information about your visit. This includes standard log data, such as your browser and device type, operating system, IP address, the approximate location we derive from it, the times you access the site, the pages and links you interact with, and the page you came from, and information gathered through cookies and similar technologies, described next.
Cookies are small files stored on your device that let a website recognize your browser, remember your preferences, and understand how the site is used. We and our analytics and advertising providers use cookies and similar technologies to operate the website, measure which content and features are used, count and understand visits, and gauge the effectiveness of our communications and campaigns. Some of these providers collect information about your activity for their own purposes and under their own privacy policies.
Most browsers let you refuse or delete cookies, and many browsers and devices offer controls that limit tracking; where we display a cookie banner or preference tool, you can use it to manage non-essential cookies. Some parts of the website may not work properly if you turn cookies off. Note that some cookies can persist after you close your browser and reactivate when you return, until you remove them.
Because there is no agreed industry standard for how to interpret browser “Do Not Track” signals, our website does not currently respond to them.
We use personal information to run and improve our Services and our business. In particular, we use it to:
We do not use personal information collected through our website to train machine learning or artificial intelligence models.
Where data protection law requires a lawful basis for our processing, we rely on one or more of the following:
We share personal information in the following circumstances.
Service providers and affiliates. We share personal information with our affiliates and with vendors who process it on our behalf, such as professional advisors, recruiters, consultants, hosting and infrastructure providers, and communications, marketing, and analytics providers. They may use the information only to perform services for us, and we require them by contract to keep it confidential, secure it appropriately, and use it only for the purposes we specify.
Legal and protective disclosures. We may disclose personal information where we believe in good faith that doing so is necessary or appropriate to comply with the law or a legal request (such as a court order, subpoena, or request from a regulator or government authority) or to establish, exercise, defend, or otherwise protect our legal rights, including in litigation or a confidential dispute-resolution process.
Business transfers. If Emerald AI is involved in a financing, merger, acquisition, reorganization, sale of assets, or a similar transaction or proceeding, personal information may be disclosed or transferred to the counterparty or successor entity and its advisors as part of that process.
Aggregated and de-identified information. We may share information that has been aggregated or de-identified so that it cannot reasonably be used to identify you. Where we hold de-identified information, we keep it in that form and do not try to re-identify it, except to test that our de-identification works.
We do not sell your personal information, and we do not use personal information collected through our website for cross-context behavioral advertising.
Emerald AI is based in the United States, and we may store or process your personal information in the United States or other countries whose data protection laws differ from those where you live. Where EU or UK data protection law applies to a transfer of your personal information, including a transfer to a country outside the EU or UK, we carry out that transfer in accordance with applicable data protection law.
We keep personal information for as long as we need it for the purposes described in this Privacy Policy (considering, among other things, the nature and sensitivity of the information, whether we have an ongoing relationship with you, and our legal, tax, accounting, and recordkeeping obligations and any applicable limitation periods) and then delete or de-identify it.
We maintain technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, or misuse, and we limit access to those who have a business need for it and who are subject to confidentiality obligations. No system is perfectly secure, however, and we cannot guarantee absolute security.
We may send you marketing communications about our business and offerings, subject to any consent the law requires and, where we rely on it, our legitimate interest in contacting people with whom we already have a relationship about similar offerings. You can opt out at any time using the unsubscribe link in any marketing email or by contacting us at legal@emeraldai.co. Even if you opt out, we may still send you communications that are not promotional, such as messages about an ongoing relationship or a request you have made.
Our website and Services are meant for a professional audience and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, please contact us at legal@emeraldai.co and we will take steps to delete it.
Subject to applicable law, you may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of marketing, wherever you are located. Contact us at legal@emeraldai.co and we will respond within the time the law requires, or otherwise promptly. If we cannot fully honor a request, we will tell you why to the extent we are permitted.
If EU or UK data protection law applies to our processing of your personal information, you also have the following rights. To exercise any of them, contact us at legal@emeraldai.co.
We may need to confirm your identity before acting on a request, and may ask you for additional information to help us respond. We do not make decisions producing legal or similarly significant effects about you based solely on automated processing.
We may update this Privacy Policy from time to time. If we do, we will post the revised version and change the “last updated” date above, and where the law requires we will give you additional notice or ask for your consent. We encourage you to review this page periodically.
If you have a concern about how we have handled your personal information, please contact us at the email below and we will look into it. If you are not satisfied with our response, or believe we are not handling your personal information lawfully, you may be able to raise the matter with the data protection or other supervisory authority in your jurisdiction, where one exists.
If you have any questions about this Privacy Policy, please contact us at legal@emeraldai.co.
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